Client Background

Founded in 1991, Continental Recovery Services (CRF Solutions) is a leading provider of Accounts Receivable Management Services for the Commercial Credit Industry. They provide high performance commercial collection, preliminary notice service and lien management services throughout US. They have helped thousands of companies nationwide secure their lien rights and more efficiently handle the complicated world of Lien Management.

  Challenges

CRFS had a legacy desktop application built in VB.NET initially for a small operation but with the increase in the business started posing a problem of scalability. They had looked at existing off the shelf solutions but found that none of them met their specific requirements.

CRFS required a technology partner who could understand their specific needs and have the technical expertise to build and support a solution that could meet their changing requirements. They were looking for someone with superlative technical expertise in Microsoft technologies and an ability to build a robust product based on the business requirements provided, while ensuring zero cost overruns.

  Solutions

Rheal helped CRFS in successfully transforming their legacy desktop application into a modern web-based applications with the primary objectives of enhancing scalability and expanding functionality. This transition not only allowed to accommodate a larger user base but also provided the flexibility to introduce advanced features and improvements, ensuring a more robust and adaptable software solution.

The core functions of the application primarily focused on two critical aspects: efficient collections of accounts receivables and effective lien management. These functions served as the backbone of the application, ensuring streamlined financial operations and adherence to legal requirements in managing outstanding payments and potential liens.

For AR, the application helps in streamlining the process for suppliers of materials, labor, services, and tangible objects within the construction industry to facilitate the recovery of their payments. The platform allows for the efficient logging of payment requests, managing payments, and generating statements for accounts receivables, ensuring that suppliers can easily track and manage their financial transactions.

For the Lien management, the application offers comprehensive functionality for creating and managing the essential information needed to disseminate construction notices to all stakeholders involved in a construction project. These stakeholders encompass customers, owners, general contractors, legal entities, tenants, and designated legal representatives. Preliminary Notices can be requested via the system. The primary purpose of these notices is to establish and uphold the legal rights of the customers, enabling them to take proactive measures to safeguard their interests in compliance with the law. In addition to being able to track the progress of jobs online, an exact copy of the notice is stored in history allowing clients to reprint and maintain their own online electronic database. The application also enables the clients to create and print Lien Waivers from their computers for any job in the system, with a copy being stored in history for future retrieval.

We maintain an ongoing partnership with CRFS to continually enhance these applications by incorporating additional functional aspects that align with the evolving requirements of their operations. This collaborative effort allows us to adapt and grow the applications in tandem with CRFS's changing needs, ensuring they remain effective and efficient tools for their business.

"In a world where it seems so easy to criticize than praise, I wanted to take a moment to thank you and your team for ALL the help Rheal Software have provided to us over the last 8 years.In our industry, we have gained an excellent reputation and have become known for our technology and the various processes we have created for our clients. Rheal Software has been a very big part in helping us get there. We partnered with you back in 2011 to help us with our ClientView web application, which is really 3 different applications in one, and on your recommendation, we decided to convert ClientView to HTMLS format. We are now also in the middle of converting our internal Windows application to a web based application. Although I feel this is even a bigger undertaking than ClientView was, I am confident that the end product will be what we have learned to expect from Rhea! Software. We are well aware of the fact that the nature of the applications we have developed means they will probably never be truly completed, so we look forward to an even longer partnership with you and your team."

Donald Sullivan
Chief Technology Officer, CRF Solutions
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