Insurance
Health Care
Construction
Professional Services
Financial Services
Mobile
Real Estate
Project Management
Client Background
The client provides safe, unbiased roof inspections and ladder assists for insurance adjusters through a nationwide network of over 1,000 licensed and insured roofers. Their certified inspectors deliver detailed reports including photos, digital diagrams, and repair estimates that help adjusters process claims efficiently.
Rheal was engaged to replace the client’s legacy ASP system with a modern web platform offering automation, mobile compatibility, and scalability.
Challenges
- Legacy system built on ASP—slow, hard to maintain, not scalable.
- Manual re-entry of inspections submitted via phone/email.
- No proper role-based access controls.
- Outdated, non-intuitive interface without mobile support.
- Complex and error-prone billing & payout processes.
- Lack of consolidated financial and operational reporting.
Solutions
Rheal developed a new web application using Angular (frontend), .NET Core Web API (backend), and SQL Server (database).
Key Features:
- Role-based dashboards for Admin, Inspectors and Customer.
-
Inspection management:
- Clients or clerical staff can create new inspection requests with property details, required services (inspection, ladder assist, estimates, etc.)
- Role-based assignment of inspections to available inspectors, inspector receives real-time notifications by email/SMS
- Inspectors can accept or reject assignments, ensuring proper resource allocation.
-
On-Site Data Capture
- Inspectors can record inspection details directly in the system (mobile-friendly).
- Support for multiple photos upload, labeling, ordering, rotation, and renumbering.
- Inspectors can upload Roof sketches, diagrams and other structural visuals.
- Inspectors enter findings (damage type, repair needs, measurements, etc.).
-
Automated Inspection PDF Report:
Final approved inspection report automatically converted into a standardized PDF with all required sections:
- Property details
- Findings and notes
- Photos (with captions)
- Diagrams/sketches
- Repair estimates
-
Automated invoices & payouts:
- Invoices generated directly from inspection data, estimates, and service selections.
- Bulk payment processing for invoices.
- Faster invoice creation, reduced administrative effort, higher billing accuracy, fewer disputes
- Service & Fee settings with discount management.
- Advanced reporting: Aging, revenue, customer state, billing, and email activity reports.
- Mobile compatibility for iPhone and Android browsers.
Manage Inspections:
(Role-based inspection lists with filters and sorting)
(Add/Edit Inspection)
(Inspection Document Management)
Inspection Report Entry:
(Generated final report with photos, estimates, diagrams and details)
(Uploads photos/diagrams)
Inspection PDF Report:
(Generated final report with photos, estimates, diagrams and details)
Invoice & Payments:
(Automated invoice generation and Discount)
(Bulk Payments)
User Management
(Role-based users lists with filters and sorting)
(Manage Permissions by User Role)
Reports:
(Aging Report, Invoice Report, Revenue Report etc.)
The Result
- Workflows: Reduced inspection turnaround with automation.
- Higher accuracy: Invoices and payouts auto calculated, minimizing errors.
- Improved communication: Centralized messaging and milestone tracking.
- Enhanced usability: Modern Angular interface with mobile support.
- Scalability: Ready for future enhancements and growth.
The client transformed its inspection operations into a future-ready, efficient, and scalable solution—delivering greater productivity for inspectors, transparency for clients, and streamlined workflows for admins.
